Emergency Service Department RN Supervisor

Provides (8-24 hours, 7 days/week) first-line operational supervision of the delivery, implementation and evaluation/improvement of direct patient care emergency medicine and nursing services and personnel in assigned functional unit/area(s) within a 24/7 Emergency Services Department. Ensures that healthcare team/staff provide high quality, cost-effective care and patient-focused services that comply with all organizational, departmental and local, state and federal regulatory requirements. Within assigned unit/area(s) implements, monitors, maintains and evaluates clinical nursing practice, quality, cost, service and utilization management standards.

• Supervises the day-to-day operations and delivery of emergency nursing and patient care services including clinical practice standards, staffing, scheduling, safety/risk management, payroll, human resources, labor relations, budgets, quality management/ improvement.
• Ensures that the highest quality of care is provided that complies with the Nursing Practice Act, TJC, federal, state and local regulatory requirements, established departmental policies/procedures and standards, as well as with utilization and clinical/performance standards and measures.
• Evaluates/monitors and improves quality of service and utilization standards and responsible for coordinating/providing patient care that meets member, physician/provider, and internal clients needs across the continuum of care.
• Investigates, recommends and implements/evaluates processes/practices to improve systems and patient care.
• Monitors, improves and evaluates the performance of assigned staff; develops staff; counsels staff regarding performance issues; resolves human resources and labor relations issues; responsible on the first level for hiring, termination, discipline, promotion and demotion.
• Collaborates with other managers and departments in developing appropriate levels of services; measuring and improving internal and external customer satisfaction; meeting access demands and service needs; improving the cost structure.
• Investigates and resolves patient/family/member concerns regarding patient care and service quality.
• Monitors and expedites patient care as indicated by patient condition; assigns patients to staff as indicated by acuity.

#RNMGR

• Minimum two (2) years recent clinical experience in emergency or critical care nursing services,
• OR
• Minimum two (2) years supervisory experience in critical care or emergency services nursing

• BSN or BA/BS in healthcare or closely related field.
• Graduate of an accredited school of nursing.

• Registered Nurse License (California) required at hire

• Advanced Cardiac Life Support required at hire from American Heart Association

• Basic Life Support required at hire

• Ability to demonstrate knowledge of the Nurse Practice Act, TJC, EMTALA and other local, state and federal regulations.
• Must be able to work in a Labor/Management Partnership environment.

• Emergency Nursing Certificate preferred.
• Two years of clinical ED nursing experience highly preferred, or two years of clinical ICU nursing experience.
• Registered nursing leadership experience (e.g., charge nurse, relief charge nurse, senior RN, team lead) highly preferred.

PrimaryLocation : California,Los Angeles,West Los Angeles Medical CenterHoursPerWeek : 40
Shift : Night
Workdays : Fri, Sat, Sun, Mon
WorkingHoursStart : 08:00 PM
WorkingHoursEnd : 06:30 AM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee
Job Level : Team Leader/Supervisor
Job Category : Nursing Licensed and Nurse Practitioners,RN Manager
Department : West LA Medical Center - Emergency-Evening - 0806
Travel : No
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.