Inventory Quality and Control Manager - Distribution Center (Jersey City, NJ)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Purpose and Summary:

The Inventory, Quality, and Control Manager is responsible for overseeing all aspects of inventory management (core production, NPI/Damages, cycle counts, slotting) and quality assurance (security, investigations, root cause analysis, inventory variance investigation) within the distribution center.

This position reports to the IQC Regional Director and collaborates across the supply chain network to create, develop, and improve processes and procedures to maximize operational efficiencies in collaboration with Distribution Operations, Corporate Compliance, Corporate Asset Protection, Security, Finance, and COE's. All duties are to be performed in accordance with CVS Health policies, practices, and procedures.

In addition, you will be driving the performance of assigned operational areas within a distribution center facility will be critical. This individual will also contribute to profit, expense, and customer service goal achievement as well as compliance with organizational standards and regulatory requirements.

Primary Job Duties and Responsibilities:

Process Improvement:

• Identify opportunities to streamline inventory management processes and enhance efficiency
• Implement best practices and innovative solutions to optimize inventory accuracy and minimize 8 wastes
• Drive initiatives to improve safety, quality, delivery, cost, and inventory metrics
• Strategically manage slotting activities and projects aligned to the continuous improvement roadmap

Inventory Management:

• Develop and implement inventory control procedures to ensure accurate inventory levels
• Coordinate and conduct regular cycle counts, inventory audits, and reconciliations to minimize discrepancies
• Analyze inventory data and trends to identify opportunities for process improvements and cost savings
• Work closely with procurement and logistics teams to optimize inventory levels and ensure timely replenishment

Quality Assurance:

• Establish and enforce quality standards for incoming and outgoing products, ensuring compliance with regulatory requirements and company policies
• Implement quality control measures to identify and address defects or discrepancies in products, packaging, and documentation as well as in process and personnel
• Conduct regular inspections and quality audits to assess the effectiveness of quality management systems
• Join forces with cross-functional teams to drive root cause analysis and corrective actions in line with the CVS operating system

Team Leadership:

• Lead and mentor a team of inventory control and quality assurance associates, providing guidance, training, and performance feedback
• Foster a culture of accountability, collaboration, and continuous improvement within the department
• Ensure that all team members adhere to safety protocols and compliance standards at all times

Asset Protection:

• Manage, coordinate (in conjunction with DC Management), and control activities relating to asset protection and loss containment
• Oversee the implementation and management of security measures to protect company assets, reduce shrink, and ensure a safe environment for employees and vendors
• Build security and alarm systems, conduct investigations (actual and suspected), and coordinate with law enforcement agencies

PLEASE NOTE: TRAVEL REQUIRED FOR TRAINING PERIOD

• Selected candidate will be required to train on-site at another distribution center for 2-4 weeks. Candidate will need to have flexibility of working hours, during initial training period.

ROTATING SHIFT:

• This is a rotating shift every other week: Monday-Friday 8:00am - 5:00pm/ Monday-Friday 9:00am - 6:00pm with additional flexibility as needed to support the business needs.
• This role will support both 1st and 2nd shifts.

Required Qualifications:

• Minimum 5 years of experience in inventory control, quality management, asset protection, or related roles, preferably in a distribution or logistics environment
• Experience in inventory management principles, quality assurance standards, investigations, and regulatory requirements
• Leadership experience
• Proficiency in inventory management software and MS Office applications
• 5% Travel

Preferred Qualifications:

• APICS CPIM or CLTD certification
• Six Sigma Green Belt certification
• PMP certification
• LP Qualified (LPQ) or LP Certified (LPC) certification
• Understanding of Government Regulatory expectations (OSHA, DEP, FDA)
• Strong communication and interpersonal skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels
• Regular and reliable on-site attendance
• Excellent analytical, problem-solving, and decision-making abilities

Education:

Bachelor’s Degree in Supply Chain Management, Business Administration, or a related field OR

Verifiable High School Diploma/GED accompanied by 10+ years of related on the job experience in lieu of degree

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.